Terms & conditions
Welcome to The Novient, operated by [Company Name Placeholder]. These Terms & Conditions (“Terms”) govern the use of our website, digital marketing, and design services (collectively, the “Services”). By accessing our website, engaging with our agency, or entering into a contract with us, you agree to these Terms. If you do not agree, you must refrain from using our Services.
1. Scope of Services
The Novient provides professional services including, but not limited to, branding, web design, graphic design, digital marketing campaigns, advertising strategy, and consulting. Specific deliverables, timelines, and costs will be detailed in proposals, statements of work, or contracts agreed upon with each client.
2. Proposals and Engagement
All proposals or quotations provided by us are valid for [X days placeholder, e.g., 30 days] unless otherwise stated. Engagement with our Services begins only after written acceptance of a proposal and, where applicable, receipt of an agreed deposit or initial payment.
3. Client Responsibilities
To ensure smooth project execution, clients agree to:
Provide all necessary information, materials, and approvals in a timely manner.
Ensure that any content, images, or materials supplied do not infringe on the rights of third parties.
Respond to feedback requests and communications promptly to avoid delays.
Failure to provide necessary materials or approvals may impact timelines, deliverables, or costs.
4. Payments and Fees
Payment terms will be outlined in each proposal or invoice. Unless otherwise agreed:
A non-refundable deposit of [X% placeholder] is required before work commences.
The balance is payable upon completion or in staged installments as specified in the proposal.
All fees are exclusive of applicable taxes, which shall be added where required.
Late payments may incur interest charges of [X% placeholder] per month or the maximum permitted by law.
Services may be suspended or terminated if payments are overdue.
5. Intellectual Property
All creative concepts, drafts, and designs remain the property of The Novient until full payment has been received. Upon payment in full:
Ownership of final approved deliverables will transfer to the client, unless otherwise agreed in writing.
The Novient retains the right to showcase completed work in portfolios, case studies, and marketing materials.
Any unused concepts, designs, or materials remain the intellectual property of The Novient and may not be used by the client without written consent.
6. Revisions and Changes
Reasonable revisions are included as specified in the proposal. Additional revisions or scope changes beyond what was originally agreed may result in additional charges and revised delivery timelines.
7. Third-Party Services
In delivering projects, we may recommend or integrate third-party tools, software, or services (e.g., hosting providers, analytics tools, advertising platforms). While we take care in our recommendations, we are not responsible for:
The performance, accuracy, or availability of third-party services.
Any costs associated with third-party subscriptions or licenses.
The client is responsible for entering into agreements with such third-party providers and ensuring compliance with their terms.
8. Confidentiality
Both parties agree to maintain confidentiality regarding sensitive business, marketing, or technical information disclosed during the course of engagement. Confidential information shall not be disclosed to third parties without prior written consent, unless required by law.
9. Warranties and Disclaimers
We strive to deliver high-quality design and marketing solutions. However, except as expressly stated in a written agreement:
Our Services are provided “as is” and without warranties of any kind.
We do not guarantee specific results such as search engine rankings, advertising ROI, or increased sales.
While we follow industry best practices, we cannot guarantee uninterrupted or error-free operation of third-party platforms.
10. Limitation of Liability
To the maximum extent permitted by law, The Novient shall not be liable for:
Indirect, incidental, or consequential damages (including lost profits, revenue, or business opportunities).
Delays caused by the client’s failure to provide required input or approvals.
Issues arising from third-party platforms or providers.
Our total liability in any case shall not exceed the total fees paid by the client for the Services under the specific agreement giving rise to the claim.
11. Termination
Either party may terminate an agreement with written notice if the other party materially breaches these Terms and fails to remedy the breach within a reasonable period.
Upon termination:
The client must pay for all work completed up to the termination date.
Any licenses, rights, or deliverables not fully paid for remain the property of The Novient.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Jurisdiction Placeholder, e.g., Monaco/EU law]. Any disputes shall be resolved through negotiation in the first instance, and if unresolved, through the courts or arbitration located in [Location Placeholder], unless otherwise required by applicable law.
13. Changes to Terms
We may update these Terms & Conditions from time to time. Updated Terms will be published on our website with a revised “Last Updated” date. Continued use of our Services following updates constitutes acceptance of the new Terms.
14. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at [privacy@company.com]